At Soft Thunder Solutions we are committed to protecting the privacy of data relating to our users and their customers. We collect, store, use and protect any personal information you share with us. We will not share your information with anyone, except as described in this Privacy Policy.

Throughout this Privacy Policy, we will refer to our website, web-based applications and other related services collectively as the “Service”.

This Privacy Policy does not apply to information we collect by means other than your use of the Service (including offline) or from other sources. When you register with Soft Thunder Solutions and use the Service, you agree to accept this Privacy Policy. We reserve the right to change this policy at any time, and if we do, we will post changes and updates on this page. Please check this policy periodically to see if changes have been made. We collect certain information through our website located at Soft Thunder Solutions.

This page (“Privacy Policy”) describes our policies and procedures surrounding the collection and processing of any information that identifies an individual user or can be used to contact or locate that user (“Personally Identifiable Information” or “PII”). Information We May Collect We collect the following personally identifiable information from users who purchase our products and services: name, email address, phone number, address, and credit card number.

Additionally, when you use the Service, individual transaction data obtained from a third-party billing or accounting application (“Quickbooks”, “Xero”, “Clio” etc.), information collected via your browser, user-generated content, and other information uploaded to the Website by the user, in conjunction with your use of the Service. Information obtained through these means and relating to the user’s customer or the customer to whom Soft Thunder Solutions will be billed may sometimes be referred to as “Third Party Customer Information” throughout this Privacy Policy.

Additional information may also be collected from or about you in other ways, including responses to customer surveys and any communications with our customer service team. We use “cookies” so that our website can remember you and provide you with information that you are most likely to need. For example, when you return to the website, cookies identify you and ask the website to provide your username (not your password), so that you can log in more quickly. Cookies also allow our website to remind you of your previous use and suggest similar products and services. Finally, we use the information obtained through cookies to compile statistical information about the use of our website, such as the time users spend on the site and the pages they visit most often. These statistics do not include personally identifiable information (PII).

Invoices will be issued through our parent company Dolphin Way Trading International Ltd as the official entity.

Our Use of Personally Identifiable Information

We use your personally identifiable information to create your account, to communicate with you about products and services you have purchased, to provide additional products and services, and to bill you. We also use this information to the extent necessary to enforce our website’s terms of service and to prevent imminent harm to persons or property.

When you use the Service, including accepting payment, contacting customer service or requesting technical support, and many other interactions with Soft Thunder Solutions, we will apply the information we have collected. Knowing this information allows us to verify your identity, communicate with you, and enforce our agreements with you, as well as to provide the best possible experience for all Soft Thunder Solutions customers by ensuring compliance with applicable U.S. and federal laws and our privacy policies. We may also use this information to improve and enhance our offerings to you.

Soft Thunder Solutions may use certain information about you without identifying you as an individual to third parties. We do this for purposes such as analyzing how the Service is used, diagnosing service or technical issues, maintaining security, and personalizing content.

Protection of Personal Information

Information that can be used to identify an individual is “Personally Identifiable Information.” This does not include information that has been aggregated or anonymized. All information is securely stored on our servers in the United States. We use the highest industry standards to protect personally identifiable information, as well as any information provided relating to your customers who have been billed.

Customer and third party customer information provided to Soft Thunder Solutions by users is confidential and may not be disclosed to any third party, unless required by law or subpoena or if we believe such action is necessary to comply with the law, or comply with legal process served on us. This information should be used only for the purpose for which Soft Thunder Solutions was created, which is to facilitate the billing and collection process for electronic bills to customers. Although Soft Thunder Solutions uses the highest levels of data security in the industry, we cannot guarantee the security of personally identifiable information or other information provided to us. By using our Site, you acknowledge and agree that we make no such guarantee, and that you use our Site at your own risk.

Sharing Personal Information

Soft Thunder Solutions will not rent or sell your personal information to others. We may store personal information in locations outside of Soft Thunder Solutions’ direct control (for example, on servers or databases co-located with hosting providers). Soft Thunder Solutions will share your personal information with a limited number of Soft Thunder Solutions partners for the express purpose of providing services to you. If we do, those third parties’ use of your personal information will be restricted by terms that are no less restrictive than this Privacy Policy.

As we grow our business, we may buy or sell assets or business offerings. Customer, transaction, email, and visitor information are generally one of the business assets transferred in these types of transactions. We may also transfer such information in the context of a corporate divestiture, bankruptcy, merger, or dissolution.

Except as otherwise provided in this Privacy Policy, Soft Thunder Solutions will not disclose personal information to any third party unless required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law, comply with legal process served on us or our affiliates, or investigate, prevent, or take action regarding suspected or actual illegal activities; (b) enforce our User Agreement, take precautions against liability, investigate and defend ourselves against any third-party claims or allegations, assist government enforcement agencies, or protect the security or integrity of our Site; and (c) exercise or protect the rights, property, or personal safety of Soft Thunder Solutions, our customers, or others.

Compromise of Personal Information

In the event that personal information is compromised as a result of a security breach, Soft Thunder Solutions will promptly notify those whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, by email, or as otherwise required by applicable law.

Soft Thunder Solutions will not be liable for the transmission of any personally identifiable information resulting from loss or distribution of data, identification or damage to storage media, power failure, natural phenomena, riots, acts of sabotage, terrorism, or any other event beyond Soft Thunder Solutions’ control.

Your Choices About Your Information

You may, of course, decline to have personally identifiable information submitted through the Service, in which case Soft Thunder Solutions may not be able to provide certain services to you. You may update or correct your account information at any time by logging into your account. You may review and correct the information about you that Soft Thunder Solutions maintains on file by contacting us as described below.

Information from Minors

Soft Thunder Solutions does not knowingly collect or solicit personal information from anyone under the age of 18 and does not knowingly allow such persons to register for our Service. If you are under the age of 18, please do not submit any information about yourself to us, including your name, address, telephone number, or email address. No one under the age of 18 is permitted to provide any personal information to or from Soft Thunder Solutions. If we learn that we have collected personal information from a minor under the age of 18 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we may have any information from or about a child under the age of 18, please contact us as described below.

Links to Other Websites

Soft Thunder Solutions is not responsible for the practices employed by websites linked to or from our Website, nor for the information or content contained therein. Please remember that when you use a link to go from our Site to another website, our Privacy Policy no longer governs. Your browsing and interaction on any other website, including those which have a link from our Site, is subject to that website’s own rules and policies. Please read those rules and policies before proceeding.

Notice Procedures

It is our policy to provide notices, whether required by law or for marketing or other business purposes, to you via email, written or printed notice, or by prominently posting such notice on our website, as determined by Soft Thunder Solutions

in its sole discretion. We reserve the right to determine the form and means of providing notices to you.

Changes to our Privacy Policy

If we change our privacy policies and procedures, we will post those changes on our website to keep you informed about what information we collect, how we use it, and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on this page.

Contact

Please contact us if you have any questions or concerns about our policy.

Customer Support Team:

[email protected]